You can return the rented vehicle by going to the rent a car office where you received it at the specified time. During the delivery process, the vehicle damage form is checked and if there is no damage to the vehicle, the delivery process ends.

Damage to the rental vehicle is covered by the insurance. Insurance covers this cost from the traffic insurance of the defective driver. A fee is charged from the defective driver only if the damage exceeds the traffic insurance limit.

In the event of a rental car engine failure, most of the costs are covered by the insurance company. However, if it turns out that the fault is caused by the driver as a result of the evaluations made by the insurance adjusters, in this case, the companies generally prefer to mutually agree with the driver.

During car rental, companies fill out a form before delivering the car. In this form, the damaged parts and scratches of the vehicle, if any, are clearly indicated. Afterwards, before handing over the vehicle to the driver, all these sections are shown and a comparison is made with the form. If a different scratch is detected on the vehicle while the driver is delivering the rental vehicle, the company notifies the authorized service about this damage. If the service invoice is forwarded to the driver, the payment is expected to be made by the driver.

You have to pick up the rental car yourself and deliver it yourself. If someone else needs to deliver the vehicle you have rented, then this person is obliged to come with you to pick up the vehicle with his/her driver's license and to sign the rental vehicle contract as an additional driver.

Damage to the vehicle as a result of an accident may cause the vehicle to lose value. In other words, even if the vehicle is repaired, there is a loss of value because it is considered damaged. In the event that the rental vehicle loses value, the entire loss is covered by the insurance companies. Therefore, no fee is charged from the driver for the depreciation of the vehicle.

After determining the location, date and time where you will receive the vehicle during online car rental, you can choose the vehicle that suits you and perform the rental process. After your transaction is approved, you will receive a confirmation e-mail. Afterwards, you need to go to the car rental office you have determined with a credit card registered in your name and your driver's license. Here, the car rental company asks you for some documents such as identity and driver's license, if you meet the necessary conditions for renting a car, the company takes a pre-authorization fee from your credit card and delivers the car to you with a contract.

Drivers who will use the rental vehicle must be specified in the rental agreement. Drivers whose names are not included in the contract should not use the rental vehicle. If you want to add an additional driver after completing your car rental reservation, you can go to pick up the vehicle with the additional driver and add an additional driver to the contract.

It has to be 21. You must be at least 21 years old to be able to rent an economical car as per the insurance conditions. 25 is the lower limit for middle and upper class vehicles. You must be at least 28 years old for luxury and large vehicles.

Those who want to rent an economic, middle class or upper class vehicle must have a driving license of at least 2 years. However, this period is 3 years for luxury or large vehicles.

Any rented vehicle can be used by more than one person. The second or additional driver must be notified before the rental and included in the rental contract. In this way, the additional driver is also covered by the motor insurance. The additional driver must naturally meet the age and driver's license criteria specified for the main driver.

The mileage included in the rental car price is 100 km per day and 3.000 km per month. In case the specified mileage is exceeded, a one-day rental fee and mileage excess fee are applied.

In order to complete the car rental process, all or part of the rental fee (prepayment amount) must be paid by credit card or bank payment.

Chauffeur-driven car rental service is a service that allows you to reach your destination safely and comfortably. All details about the chauffeured car rental service, which is frequently preferred for special days or business trips, are as follows.

Chauffeur-driven car rental can be defined as a package that allows you to receive chauffeur service during the rental period, in addition to the standard car rental service. When you don't want to drive on special occasions or when you go to a business meeting in a city where you don't know the roads, you can choose car rental and transfer services with driver.

Chauffeured car rental service; It can be done on a 4, 8, 12, 24 hour basis. You can choose chauffeured car rental options within the provinces we serve. It is quite easy to purchase the service once you have determined all the terms. After you have successfully created your reservation, your professional driver will be directed to you with the vehicle you selected at the date and time of the reservation.